Capitec decided their clients don’t matter

I am amazed that Capitec think that their clients can just go an change their cell phones just because they decided to change the way their app works. I have an iPhone 5 which is in perfect working order and May I add costs a lot of money and now I have been told that I will no longer be able to use my banking app and need to use some other way of doing my business. Really. We changed our bank because Capitec said we are a people’s bank and are for the people. Well to the CEO of Capitec I’m here to tell you that if all your clients with good phones now have to all go spend money unnecessarily in this economy then that is not for the people. Millions of SA are barely surviving and buying a new phone is not on our priority list. Most of your clients are will Capitec because we can’t afford the other banks cost. So shame on you all for putting all your clients in this position. You all are still getting salaries so start putting your clients first. There was nothing wrong with the current app. Change us only good when it uplifts not when it starts to frustrate people. That should be common sense. Guess not