1 reviews | Active since Aug 2016

11 Jul 2021, 07:46

Capitec Debt Review Department

Disappointed in Capitec debt review department, every month since January 2021 my payments are allocated late after the 10th,aftet I send them an email each month with the Hyphen PDA statement. Why should I remind them to allocate? Are these ppl working from home? That shouldn't be an excuse, it simply means they are ***********. Can't wait to be done paying them!

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jul 2021, 11:30
Official
Good day Chantell 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank