Capitec debited on a wrong date and I'm being charged for bounced fee

<p>Capitec has repeated the very same issue that I have reported months ago, here we go again a debit order has bounced from my account. Randall has dealt with the complaint but nothing has been resolved. See his response below as I copied his response from his previous feedback:</p> <p> </p> <p>From: Comp Management (Business Support Centre) ********** <br />Sent: 05 May 2016 02:26 PM<br />To: Mpho Koloti<br />Cc: Comp Management (Business Support Centre)<br />Subject: Incident ********** 4 CM - KOLOTI M ********** 556 (ID )</p> <p> </p> <p>Good day Mr Koloti</p> <p> </p> <p>I refer to your email below and our telephonic conversations we had to date.</p> <p> </p> <p>As discussed, I identified all the arrears interest which was charged to your loan (account number: ) to date. The table below reflects the total of arrears interest which was charged to your loan account.</p>