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mariska M
1 reviews | Active since Jan 2016
31 May 2020, 11:49
Capitec Debit Orders
My debit order went off 3times and since the 27th of May I had no luck with Capitec to get money reversed. I have phoned 9 timrs with ref ***1 and i was promised it will be sorted and still no luck. I was told that I would be phoned back and that never happened. I am desperate for help and Capitec has deeply disappointed me and I would not recommend their service.
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Capitec Bank's replyOfficial
01 Jun 2020, 09:02I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Jun 2020, 09:02
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank