CAPITEC DEBIT ORDER **** !!! Atra Group

Item: Capitec Bank
Rating: 1

I have debit order form Astra group since Oct 2021, tried to contact capitec to stop it i was told it is not possible i must track down Atra group. I called and send emails to this people with no success. The only thing that capitec cares about is if I reverse this debit order every month which will cost me way more.

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Replies (2)

Capitec Bank's replyOfficial

03 Feb 2022, 13:02

Good day Dimakatso

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply03 Feb 2022, 13:02

Official

Capitec Bank's replyOfficial

03 Mar 2022, 10:22

Hi Dimakatso

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply03 Mar 2022, 10:22

Official