KM
Kelebogile M
1 reviews | Active since Oct 2021
29 Sept 2022, 12:18
Capitec debit order
Was in the Branch yesterday to cancel a policy and today I receive a message saying that the debit order is going through on the 1st. This is not even 7 days and was told I could cancel anytime before the date. I don't understand why I'm being told I have to cancel after 30 days yet this is the first debit order that was supposed to go off.
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Capitec Bank's replyOfficial
29 Sept 2022, 14:24Good day Kelebogile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Sept 2022, 14:24
Official
Good day Kelebogile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank