WF
Waldie F
1 reviews | Active since Jul 2020
15 Dec 2021, 08:00
Capitec Debit order 12 days too early
Frustrated! My wife woke up this morning and saw a debit order from capitec for her personal loan , the arrangement on contract was the 27th of each month how are we supposed to get through the month on a budget without that money when me and my wife only receive our salaries on the 27th of December? This is not fair Capitec I'm considering moving my account and my wife’s account to another bank if this is capitec’s standard and ********* ways of doing business
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Replies (2)
Capitec Bank's replyOfficial
15 Dec 2021, 08:42Good day Waldid
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2021, 08:42
Official
Good day Waldid
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Feb 2022, 10:35Hi Waldid
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:35
Official
Hi Waldid
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank