Capitec debicheck is ***** at best

My name is James Sithole and I'm starting to lose a great deal of patience with Capitec. I did not approve any debit order from clientele. My id no ***. Guys, I'm already struggling as it is and this inconvenience is utterly frustrating. Kindly reverse the two debit orders on my account for this , the month of August and unfortunately clientele are giving me the runabout so please don't suggest that I go to the provider.

Thanks and I'm hoping for a speedy response