Capitec De Grove

Where do I start.first of all there was money taken from my account and they can't tell me how.I went in there friendly ,but they just said sorry they can't help me .It was only when I started shouting that they wanted to even look at the problem. The branch manager is clearly incapable I would not even give her the responsibility to clean a toilet. There was R430 missing from my account and the branch manager could not care less.I had to shout before she got how serious I am. I also received banking sms from other peoples transactions and they got of mine. So nobody is safe your privacy is not insured by capatic.I am a hard working student she clearly doesn't understand that I have to work from 9 to 6 for two whole days to get R430 ,but I guess the hair on her hair cost more than that a month. Capitec De Grove please fix your customer service or close for good. If anyone is reading this and you want to use capitec please don't you'll lose your privacy and your money. Dear capitec De grove I hope to hear from you in 10 days like you said,if not all hell will be lose