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Lorna S

1 reviews | Active since Jan 2019

25 Jan 2019, 14:25

Capitec ****************

I feel I'm being overcharged by Capitec. For a R220.00 bill an extra R79.38 was added as a charge. What **************** is that!!! I'm so upset having to pay R300+ for what, in addition to so many charges I'm incurring....

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Jan 2019, 09:48
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply30 Jan 2019, 12:01
Official
Good day
I  have tried unsuccessfully to contact you via the contact details provided to Capitec bank. 
Please contact Capitec Bank Complaint Management on ***, in order for me to assist in the matter mentioned above.
Tando MfengwanaComplaint ManagementCapitec Bank

Best regards,