MM
Musa M

1 reviews | Active since Nov 2019

17 Feb 2024, 01:46

Capitec day light *******

I had an account I did not used it for so long I try to reopen they sent me message that it's blocked I must fica, someone try to send me money she used capitec I told her I don't have account she sent to capitec R2000, capitec they charge me R239 I don't know for what I want all my money it's can be lots of charge like this it's worst I don't want nothing it's a day light ******* ***

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Replies (4)
MM
Musa M's update17 Feb 2024, 02:21
Reviewer Update
I send message now at 02:18 their watsup number being assist by Moipone she asked me ******* how do I know last 3 number for the account I did not use for 10 years can I have my money
Capitec Bank
Capitec Bank's reply17 Feb 2024, 08:23
Official
Good day Musa we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

MM
Musa M's update19 Feb 2024, 07:02
Reviewer Update
I'm still waiting I went to branch I was told because I didn't use the card for so long the charge R300 to reopen I'm so surprised day lite ******* I close the **** account I want my money capitec stop robbing people
Capitec Bank
Capitec Bank's reply19 Feb 2024, 14:06
Official
Good day Musa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,