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ESME H

1 reviews | Active since Feb 2018

01 Jul 2025, 12:34

Capitec- day light *******

I called the call centre. In the past hour, i spoke to 3 different people about my problem and every time the call gets dropped because they cant answer my valid questions. what bad service. the last person i spoke to said that they going to investigate my query i should hold. 10min later the call gets dropped again. let me know if i should now involve my lawyer

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Jul 2025, 12:40
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.