BM
Bonolo M

1 reviews | Active since Dec 2020

07 Oct 2025, 07:47

Capitec

It's Been a month now running around with capitec. My accounts have been placed on hold because of "***** suspection", they mentioned that a client said their phone was lost wen the payment was made yet the client knows nothing about that, I have sent POPs and affidavits to different branches but even now, they unblocked the capitec acc and are refusing to send to FNB to unblock my business account as they repo the funds onto FNB. I'm tired of having to be at the branch all the time for this. Problem is they do this all the time, every year I have to claim funds to mention that they aren't *****ulent it's always amounts that don't even exceed R1000

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Oct 2025, 08:35
Official
Good day Bonolo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank