KM
Khanyisile M

1 reviews | Active since Jan 2024

11 Jan 2024, 12:30

CAPITEC

DEAR HELLOPETER

I HUMBLY WOULD LIKE TO GET A REVIEW REGARDING MY CAPITEC ACCOUNT.

MY SAVINGS ACCOUNT JUST DISAPPEARED FROM MY CAPITEC APLICATION AFTER I WAS SENT SOME MONEY IN 2019.WHEN I TRIED TO ACCESS MY MONEY USING MYBANK CARD AT THE ATM ITS SAID I SHOULD CONTACT MY NEAREST BRANCH.I DID GO TO THE NEAREST BRANCH BUT RECEIVED NO HELP AND I WAS SO STRESSED SINCE THE BANK DID NOT CONTACT ME AS IT'S WAS HAPPENING. MY NAME IS KHANYISILE BUSISIWE MY SURNAME IS MKHIZE. MY IDENTITY NUMBER IS ***. MY CAPITEC ACCOUNT NUMBER IS ***.

I WOULD BE EXTREMELY HAPPY IF THIS MATTER CAN BE RESOLVED SINCE IT'S BEEN A LONG TIME STRUGGLING TO GET ACCESS TO MY MONEY.

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Jan 2024, 13:48
Official
Good day Khanyisile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank