RS
Rea S

1 reviews | Active since Feb 2024

10 Aug 2024, 16:54

Capitec

Capitec is refusing to scan my face and saying that they having difficulty scanning my face. I kept on trying to scan my face fir the past hour and its still not registering my selfie. My network is alright. I have a well lit place. My front camera is good quality. Capitec this is seriously frustrating. Why can't you just add a fingerprint option.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Aug 2024, 08:05
Official
Good day Rea Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.