TO
Terence O

1 reviews | Active since Jul 2021

23 Jul 2021, 13:56

Capitec customer service is pathetic.

Capitec worst service, telephone lines very soft and dull and when you are being put through to ***** department the line just dies out. After finding out I have been ****med I tried contacting them to notify them of the ********** account, it's easier to pull a dog through a needle!!! I have tried calling about 5 times and cannot find any joy. Worst ever, I cannot believe that an organization that is supposed to be trusted with your money can be so pathetic and have such lackluster attitude. Pathetic, banked with them for almost 10 years but that's come to a halt.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jul 2021, 13:59
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank