SM
Sandy M
1 reviews | Active since Jun 2011
13 Jan 2026, 17:04
Capitec customer complaints useless
I refer to my complaint dated 7 Jan. Capitec "investigated" and rep**** that unless I stop my card they can do nothing. Fact of the matter is that they already did it twice before without stopping the card? So I can get my R229 back if I stop my card (R70) and pay for transport to get to a branch (R140) = R210. No going to banking ombudsman
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Capitec Bank's replyOfficial
13 Jan 2026, 18:37Good day Sandy
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply13 Jan 2026, 18:37
Official
Good day Sandy
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,