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Onthusitse O
1 reviews | Active since Feb 2017
11 Oct 2024, 08:44
Capitec customer care is terrible
Capitec bank is the worst in solving a query. I have 4 reference numbers from consultants who keep saying they’ll get back to me within 72 hours and never do. I constantly follow up and all I get is “ we apologise for your frustration” with no recourse.
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Capitec Bank's replyOfficial
11 Oct 2024, 11:14Good day Onthusitse,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply11 Oct 2024, 11:14
Official
Good day Onthusitse,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.