lC
lolla C

1 reviews | Active since Aug 2019

05 Nov 2019, 16:10

Capitec ******

Horrible bank. they finally give me a loan in October after years of me using them, then they tell me the first repayment will go off in November. I then receive a message in October that I have missed a payment, I call the head office to make an arrangement and explain the confusion, next thing I know there are transfers coming off my account, which I never gave authorisation for, they took the very last cent I had, my petrol money to get to work, money for my daughters milk, every last cent. Gonna pay off that loan and take my account elsewhere, been with this bank for over ten years and this is the bull **** I must deal with. theres a special place in hell for capitec bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply06 Nov 2019, 11:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Nov 2019, 17:19
Official
Good day Ms Mboyana 

Please be advised feeback was provided via email .

Kind regards
Capitec Bank