CAPITEC CREDITLIFE TEMP DISABILITY CLAIM

Item: Capitec Bank
Rating: 3
Author: lionel P

Good day, can SHAKEEL PLEASE CALL ME IN REF TO ***, TRIED TO CALL THE CALL CENTRE THE STAFF ARE NOT HELPFUL AND NEED TRAINING. THEY CAN EVEN READ EMAILS RIGHT. THANKS, AWAIT YOUR CALL.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

15 Feb 2024, 14:51

Good day Lionel

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply15 Feb 2024, 14:51

Official

lionel P's updateReviewer Update

01 Mar 2024, 12:49

Thank you SHAAKIR THOMAS -CAPITEC BANK for your awesome and professional service, you went beyond your duty to resolve my problem in keeping me updated and your communication in updating me from time to time. I have been pushed back and front with the call centre and most of the call centre staff can read ,however they have no understanding skills . CAPITEC BANK , needs to send they staff for training or maybe get skilled staff or maybe get this REMARKABLE,UNDERSTANDING, SERVICE ORIENTATION AND KNOWLEDGEABLE STAFF EMPLOYEE SHAAKIR THOMAS OF CAPITEC TO TEACH THE OTHER STAFF.
Keep it up Shaakir Thomas on your excellent service Capitec Bank should take notice in your outstanding work performance.

THANK YOU SHAAKIR THOMAS

Regards
L . Peter

lionel P's update01 Mar 2024, 12:49

Reviewer Update