DW
Deon W

1 reviews | Active since Aug 2022

05 Apr 2024, 09:19

Capitec Credit letting the team down!

Why is Capitec Credit letting the business down?

I pay a 12 month loan off in two months. Administration fees are added days after the settlement. One day after these added fees weren't paid I get notice of being in arears and my access account has been closed. So you pay in loans off in advance and get punished! Its a joke.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2024, 10:10
Official
Good day Deon. 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank