KR
Kamogelo R

1 reviews | Active since Dec 2021

02 Mar 2022, 06:47

Capitec credit estimate unsuccessful

I was checking my credit estimate on the app it says i do not qualify for credit because i had an adverse listing in the last 12 months i don't remember missing a payment in the last 12 months i checked my experian profile i made payments on time please explain why you say i have an adverse listing when i dont

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Mar 2022, 07:02
Official
Good day Kamogelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
KR
Kamogelo R's update03 Mar 2022, 15:58
Reviewer Update
I still didn't receive a call from you guys regarding this matter