BM
Brenda M

1 reviews | Active since Jun 2010

23 Jan 2025, 12:58

Capitec credit department - breach of contract!!

My debit orders with Capitec is scheduled to go off on the last day of the month because that is when I get paid. I am not sure what is happening in their credit department because this is the second time I get a message saying the instalment will be collected earlier. At the time of signing the agreement, I advised them that I get paid the last day of the month. Taking the instalment earlier is a breach of contract!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2025, 14:36
Official
Good day Brenda. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank