Capitec Credit Card ***** Unresolved after a month

An international deduction happened to my credit card on 27 July 2023, I immediately called to report the incident and was told they will investigate. I have been making follow-up every week and told they are still investigating.

What irritates me the most is that I am currently being charged interest while they still investigate, we are approaching the charging period and I will be charged interest again while they are doing nothing to resolve the issue.

Capitec is the worst bank to have a credit card with as it an easy target for ***** and they dont even take any action and you are left stranded