1 reviews | Active since Dec 2011
Capitec credit card ***** is unavoidable.
Capitec has to have the industry worst credit card security. This is the second time that I have to stop and close a credit card due to ***** and my details being exposed by Capitec. In less than two months from getting a new card (I had to close my old one, because Capitec cannot safeguard the details) AGAIN my details have been exposed and ******. In my first incident I was refunded my ****** money, and I suspect I will be refunded again because Capitec is useless with security and how demonstrated twice now that they simply cannot be trusted with your money and the security of credit cards. I am honestly so disappointed that a business this complex cannot safeguard clients, and worse that I am held accountable financially. You have to stop the card to avoid further transactions, which is sensible, then I have to pay to get it reactivated, which is not. I am cancelling this credit card again and I will never trust Capitec again. I think it is time for a new bank too since once is a accident and twice is a culture.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
