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zandile W

1 reviews | Active since Apr 2013

05 Jan 2018, 17:05

CAPITEC CREDIT CARD IS A DEBIT CARD:Car hire with Bidvest and my deposit is not released

Capitec and Bidvest are busy ******** people of their hard earned cash Im being sent from pillar to post now inorder for the two of these companies to bay back my R8330,14 im being told to deposit more money into this filthy so called credit card.

I need my money as taken for pre authorization please

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Replies (2)
Capitec Bank
Capitec Bank's reply08 Jan 2018, 10:17
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply08 Jan 2018, 14:21
Official

Good day Mrs Wosiyana

As discussed telephonically, I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank