VZ
Verah Z
1 reviews | Active since Nov 2017
06 Feb 2026, 18:54
Capitec credit card is a ****
Capitec bank credit card is **** I've been trying to close my credit card from August 2025 till today I'm still paying for it by I'm not using it, they keep on saying I should go it the profile it will be closed in 45 days but it's been 6 months busy accumulating interest. I think they hoping I will start using again since they don't want to close, but I'm just tired of this run around and want my money back!!!!!!!!!
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
07 Feb 2026, 06:02Good morning, Verah.
Capitec Bank's reply07 Feb 2026, 06:02
Official
Good morning, Verah.
Capitec Bank's replyOfficial
07 Feb 2026, 06:03I’m truly sorry to hear about the experience you’ve had. I completely understand how frustrating and exhausting this must be, especially after trying to close your credit card since August. This is definitely not the experience we want you to have.🙏❤️
Capitec Bank's reply07 Feb 2026, 06:03
Official
I’m truly sorry to hear about the experience you’ve had. I completely understand how frustrating and exhausting this must be, especially after trying to close your credit card since August. This is definitely not the experience we want you to have.🙏❤️
Capitec Bank's replyOfficial
07 Feb 2026, 06:05To resolve this as quickly as possible, you will need to visit your nearest branch so that a consultant can:
Check why the account has not been closed,
Confirm the current outstanding balance,
Assist you in settling it once-off (if possible), and
Ensure the closure request is processed correctly, without further delays.
I apologise for the inconvenience this has caused.🌻
Capitec Bank's reply07 Feb 2026, 06:05
Official
To resolve this as quickly as possible, you will need to visit your nearest branch so that a consultant can:
Check why the account has not been closed,
Confirm the current outstanding balance,
Assist you in settling it once-off (if possible), and
Ensure the closure request is processed correctly, without further delays.
I apologise for the inconvenience this has caused.🌻
Capitec Bank's replyOfficial
07 Feb 2026, 06:23Thank you for contacting Capitec Bank.
Have a lovely day further. 💕 🌟 🌸
Capitec Bank's reply07 Feb 2026, 06:23
Official
Thank you for contacting Capitec Bank.
Have a lovely day further. 💕 🌟 🌸