mS
megababe S

1 reviews | Active since Feb 2017

30 Nov 2021, 22:25

Capitec credit card billing is crippling...so called affordable bank!

Capitec has charged me R284 Withdrawals/Transfers (29 Nov) out of my credit card and yet in the entire month of Oct and Nov, I have made no transfers out or withdrawals from the credit card. My last transfer out was 20 Sept. They have also charged me R273 and its called "Interest charged for purchases" for two transactions amounting to R495 in Oct/Nov. So you get charged in interest half of what you swiped for. There is interest charged on top of that. What is the point of the credit card if not to make purchases but to be charged so much for making a purchase? So it comes out to be very very expensive to have a Capitec credit card! Never again!

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Dec 2021, 06:43
Official
 
Good day Sizakele

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:06
Official
Hi Sizakele

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank