Capitec credit card

Hellopeter I was having a credit card that was owing R2500 however when I want to increase the credit they will say I don't qualify... I lost my card in January 2020 however I was block my card on my app when I saw R100 debit after 3 days while the card was lost... So when went and reported the card this lady from capitec confirmed that the was ***** done to the card R8700. 00 but when I ask they said to me the are investigating the matter... The was a guy who called me also confirmed to me that the was a ***** done to the card but I still need to pay R8700 that I didn't use... Now the are send section 129 demanding there money they even deducted my whole salary in March... I started banking with capitec Bank since 2015 but now I change them for the poor service this was the reference for my complain *** (2/2)