JT
Jacques T
1 reviews | Active since Dec 2019
25 May 2020, 19:06
Capitec Credit
R6 300 was moved via a stop order into my stopped credit card account which I have settled in full . Why was this allowed ? I want my money back . All my accounts are in good standing , nothing outstanding .
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Replies (2)
Capitec Bank's replyOfficial
26 May 2020, 08:56I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply26 May 2020, 08:56
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
JT
Jacques T's updateReviewer Update
02 Jun 2020, 09:01Thank you Capitec , funds have been reversed and awaiting closure of that credit card account .
JT
Jacques T's update02 Jun 2020, 09:01
Reviewer Update
Thank you Capitec , funds have been reversed and awaiting closure of that credit card account .