capitec couldnt reverse a mistake app transfer

This morning i transferred R1000 from my account via Capitec app, i then realized i transferred to the wrong recipient as i had saved both beneficiaries as Jabu and Jabu2 but i transferred to Jabu2 instead of Jabu, i then checked for options to reverse the money but with no luck i then proceeded by calling capitec who told me they cannot do a reversal since they cannot go into the recepients account and take out money from there without his/her consent , the consultant asked me if i knew the person and yes i do but i hadnt seen him since september 2023, i told the consultant i tried to call him on the same number registered to his account only to get voicemail i then went directly to a capitec branch where the teller did the exact same thing i did trying to contact the recipient on that same number i had already tried which doesnt make sense for me since i was expecting capitec to further assist me where i couldnt but the trip to a capitec branch was a waist of time and whats worse is they can only do a reversal only if that recipient gives consent which is mind boggling since i made that transfer in the first place so what kind of ***** could i be involved in for them to have to get consent from that exact person who i mistakingly sent my money to and hoping they would be honest and agree to a reversal and why doesnt the capitec app have such an option to immediatly reverse funds that you mistakingly send from your account because i noticed a few minutes after transferring since the person i originally wanted to send money to did get a notification, so i am very disappointed by capitec and what if it was a larger amount, it just doesnt make sense