Capitec costing me time and money

Today was very embarresing for me. I went to buy a car battery and when I wanted to pay my card was declined. I asked the shop to try again. Again declined. So very embarresed and confused I left the store. I logged onto my internet banking to discover my bank account is gone! So I phoned client care. The lady informed me there was an amount of R5400 paid into my account on the 17th of October 2022 from a client which was/is from a involved ***** case. How this has anything to do with me or my business I do not know!! Now Capitec froze my account! No phone call, no warning, just frozen! The lady from client care said I must go make an affidavit at the Police station and get a certified ID copy and take it to a Capitec branch, which I did. The person at the branch was rather helpfull, scanned my affidavit, ID and the contract I had from the person who paid the money into my account for the rental and sent it to the ***** division. He said it would take about 2 hours. Its now 4 hours later. I cannot pay my clients or any of my accounts! Who are now very annyoyed at me! Absolutely shocking! So if you sell any product or service and they suspect the person who paid you was involved in ***** or theft, you the innocent client of Capitec gets punished! Is costs me alot of time and money being away from work to try and sort this out. And for doing absolutely nothing wrong!