Capitec Contact Centre - APPALING AND RUDE AGENTS

I dealt with 5 different Contact Centre agents TRYING to find out how money went missing from my account. I asked to speak to a manager and the treatment I got was absolutely disgusting. Nokwazi, Nokhaya, Michaela, Matthews and Claudia put the phone down in my ear after putting me on hold. Nokwazi argued with me before she put me on hold for 13 minutes. Michaela for 10 minutes, Nokhaya for 7 minutes Matthews 6 minutes. I have SINCE BEEN WAITING for a Manager to phone me back. This is the WORST service and I will be closing my account.