*********** CAPITEC CONSULTANTS

In July 2023 Capitec bank decided to deduct their credit card payment on the 21st instead of the 15th as per our agreement. The payment bounced back as I had no funds available to pay them on the dare they decided to deduct on. They started sending me different amounts of money that I must pay so as to cover the arrears, I went to their bank and made arrangement hat the money I owe must be divided into 2 installments, August and Sept. On the 14th of August I received an sms saying my lian payment will be debited on the 15th, I DO NOT HAVE A LOAN WITH CAPITEC. I went there again to rectify this, they said no it was an error they are referring to a credit card. On the 15th of September they deducted what was supposed to be their last installment on arrears of what I owe as per the agreement. This morning 23 September I receiving another annoying phone call saying I owe them R1. 310. 57 when I asked why this money was not deducted, they saying it's credit card insurance money. I thank God that capitec is NOT my main bank, I'll go mad. Those people are so *********** and their incompetency inconveniences us. I'm going to pay off their credit, and close both a credit card and their savings account. I actually don't need it.