NG
Nomthandazo G

1 reviews | Active since Aug 2019

08 Aug 2019, 14:41

Capitec consultants

I got an intimidating call from one of the consultants at Capitec bank ;I then emailed Capitec customer care ; they told.methe complain will be taken into consideration. Three months late it hasnt been sorted out and I havent received any feedback. I fear for my own safety since the consultant went as far as sending me intimidating messages and threatening my family.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Aug 2019, 08:07
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,