zC
zivanai C

1 reviews | Active since Jan 2025

04 Jan 2025, 09:24

Capitec consultant are ***********

I am very disappointed with Capitec Bank. I logged a query about my cash which was retracted back to the atm on the 28th of November and was told to wait at least 30 days for the case to be resolved. Guess what , I'm told they made a mistake capturing my query then I had to wait again. I couldn't enjoy my festive seasonwith family.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jan 2025, 11:38
Official
Good day zivanai C. We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank.