Capitec Constantia Ignored *****ulent Charges

In June this year, I reported two suspicious charges to the Constantia branch and requested that the matter be investigated. I was assured that it would be looked into. The charges were processed in the time my wallet was ****** from a grocery store, and they look like direct cash advances, which I did not do!

Yesterday, I discovered that nothing has been done about my case. This is unacceptable, especially given the seriousness of *****ulent activity. As a client, I expect transparency, accountability, and urgency when it comes to protecting my money.

Capitec’s failure to act has left me frustrated, disappointed, and questioning the reliability of the service. I am demanding that this matter be investigated immediately and that I receive a clear update on the status of the charges without further delay. I am claiming frode!!!

I trust Capitec will take this complaint seriously and resolve it as a matter of urgency.