1 reviews | Active since May 2016

10 Mar 2023, 19:18

Capitec Connect - Worst service ever

I switched to Capitec connect in November last year. From 4 to 11 Feb I had no cell phone connection. From 25 Feb to date again no cell phone connection. I had to travel 10 kilometers out of town to get a signal from a different cell phone tower every time I had urgent business. You get no answer and they refuse to put you through to a senior person. I am FED UP!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Mar 2023, 22:04
Official
Good day Sakkie Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank