Capitec Connect ****mers

Capitec should just be a bank not a network provider. I loaded airtime of R 50 using eeziAirtime and it showed successful. Balance did not update. I contacted Capitec Connect and was told eeziArtime is not supported. If a voucher is not supported or invalid it supposed to decline not redeem it successful.

Reached out to flash and they confirm airtime was redeemed and cannot reverse. After further investigations shows the number is still registered as cell c but I ported my number months back.

Why should I be inconvenienced by my network provider which failed to fully port my number, why is it still showing CellC while it has been changed.

So I have lost my R 50 just like that