SH
Schalm H
1 reviews | Active since May 2022
02 Aug 2025, 19:01
Capitec connect is *****
Capitec connect is not what they say it is I were with Vodacom and used 3 g a month so when I went to the bank to reset my password the lady offered me cappitec connect 10g for R150 so I took it but that 10 g is like 1g from Vodacom when I called the center I was only told to close the back ground apps but they were always there why it is not what they say it is
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Replies (2)
Capitec Bank's replyOfficial
03 Aug 2025, 10:41Good day Schalm
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Aug 2025, 10:41
Official
Good day Schalm
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
15 Aug 2025, 12:23 Hello Schalm, in response to your complaint, kindly refer to our conversation held on the 15th of August 2025 as the outcome of your complaint. Please feel free to contact us directly should you have any other enquiries relating to this matter Kind regards, Capitec Bank
Best regards,
Capitec Bank's reply15 Aug 2025, 12:23
Official
Hello Schalm, in response to your complaint, kindly refer to our conversation held on the 15th of August 2025 as the outcome of your complaint. Please feel free to contact us directly should you have any other enquiries relating to this matter Kind regards, Capitec Bank
Best regards,