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Chris C
1 reviews | Active since Mar 2009
14 Dec 2022, 14:32
Capitec Connect
Capitec Connect for me is a terrible service offered by a first class bank. The positive? Non-expiry data - that should have been legislated many years ago - expired data was a huge con. A huge marketing success for Capitec. The downside? Slow, intermittent and sometimes non-existent service. To the extent that it doesn't seem worthwhile. However the hassle to change service providers is daunting. Capitec Connect uses the Cell-C network, which is not in any way the best provider according to the media. Now Cell-C ***giebacks on the MTN network - so at the end of the service heirarchy Capitec Connect comes stone last and it shows
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Replies (2)Capitec Bank's replyOfficial
14 Dec 2022, 16:13Good day Chris
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Dec 2022, 16:13
Official
Good day Chris
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Chris C's updateReviewer Update
21 Jan 2023, 07:32It does appear to be worse during load shedding. Does it follow that the power backups to the cell towers are inadequate?
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Chris C's update21 Jan 2023, 07:32
Reviewer Update
It does appear to be worse during load shedding. Does it follow that the power backups to the cell towers are inadequate?
