PV
Phila V
1 reviews | Active since Jan 2017
31 Mar 2026, 15:19
CAPITEC CONNECT DEVICE ORDERING PROCESS IS VERY BAD
The Capitec Connect service experience is so bad. I've been waiting for two weeks for someone to get back to me on a simple device application technical problem.
Yesterday I followed up and lady who gave me her email address for me to send the reference and my ID number, has also disappeared on me. It been over 24 hours and I'm still waiting.
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Capitec Bank's replyOfficial
31 Mar 2026, 17:06Good day Phila,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply31 Mar 2026, 17:06
Official
Good day Phila,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec