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Fiona B

1 reviews | Active since Apr 2023

27 Nov 2025, 14:06

Capitec Connect -day light *******

This complaint is directed to Capitec Connect. I have 99minutes on my capitec simcard. This expires on the 6th of December 2025. when I make a call it tells me I do not have enough airtime to make a call. Please explain this to me when I have 99minutes. Please refund me my money.

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Nov 2025, 14:37
Official
Good day Fiona Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank