Capitec Connect ****

After complaining on Hello Peter I ha a response regarding my data on Capitec connect dissapearing.

This was the outcome ****Beware***

There is a response to your open inquiry:

Good day. . Thank you for your patience while resolving the matter.. . Kindly see below feedback received from our connect team on how data is used: It is based off what data deal you are buying. . How your prepaid bundles are used (in order):. 1.Promo bundles – These are used first.. 2.Expiry bundles – Used next, starting with the ones that expire soonest.. 3.No-expiry bundles – These include data, minutes, and SMSs that don’t expire.. 4.Airtime – Used last, only when no bundles are available.. . 👉 This is why it may sometimes use your newly bought data first—especially if it’s a promo or has an earlier expiry date than your other bundles.. . Kindly confirm if there is anything else I can assist with.

Please respond if you would like to continue the conversation.