Capitec connect

Capitec Connect I lodged a complaint in March this year. (Still unresolved.

So when I load Data on my phone it uses the new data, not the "old Data that is about to expire.

Meaning I have lost and continue to loose data that was left on my balances.

I started to only load data once the existing data was almost depleted but find myself (again) loosing data that is expiring tomorrow as new data (expiring only on 25 November) is being used.

I changed phone in this period between lodging the compaint and now and did not import my phone settings or the backup from my old phone... So this is a Capitec/Cell C problem and I want this sorted and a compensation for lost data.

The solution is not to go to a different supplier. I want this dealt with in a swift and professional manner.

My contract is with Capitec (not Cell C)

In the past the problem was always blamed on Cell C not giving feedback.

Coinsidently I used to have a Cell C contract and never had this problem.