TM
TLHALEFO M

1 reviews | Active since Dec 2019

16 Feb 2023, 10:02

Capitec confirm with nimble that i have settled all my accounts.

Capitec sold my accounts to 2 different debt collectors which is Brooks&luyt and nimble, so i have settled all the accounts with brooks & luyt last year August and my accounts were closed.

so, December nimble was appearing on my Clear score even thou i sent them the prove that I have paid all the account, and they told me that they are waiting for capitec to confirm.

now nimble cannot close my account because they need confirmation from capitec, which has been taking time now, they have sent capitec several follow up with no fortunate.

@capitec can you please confirm with nimble that i have paid all the accounts so that they can update my profile accordingly, please note that this is affecting my credit score and it has been going over for too much now.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Feb 2023, 10:08
Official
Good day TLHALEFO 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank