CAPITEC COMPLAINT FOR 7 WEEKS STILL NOT RESOLVED

Capitec bank. Money ****** from my Capitec account more than 7 weeks back and paid over to a ********** Capitec account is still not paid back to me. The only thing I received from them is excuses and explanations that's not making sense to me. This money was taken to a ********** Capitec account and it could only be done with the help of a Capitec employee. Capitec must take responsibility for this and pay back all my money. They don't care about their customers and only look for excuses not to refund their customers. I want all my money back and they can write it off on their side because this is my hard earned money for years of hard work and money I must live on as I'm not working anymore and don't have any other income anymore. THIS BANK DO NOT CARW ABOUT THEIR CUSTOMERS AT ALL.