1 reviews | Active since Apr 2024
Capitec Complaint
Good Day,
My name is Acaciah Williamson.
I work at Gogo Silinda trading as a Manager…, 5 Years now. I went to Capitec bank, Kabokweni Branch to get a credit since I have an existing loan with Capitec, I have been paying my loan well for the pat 16 months or so, never defaulted.
The manager gave me bad attitude, bad customers service, I decided to go to another branch and asked the Service Consultant to contact client service for me because I learn from calling them that the Kabokweni manager put a ***** hold on my account.
This has cause for much harm in my life Financial and emotional, I’m in medication for Anxiety. I can’t get credit from Capitec because of a bad service manager and bad attitude. I’m laying this complain, I have also laid a complaint on HelloPeter, I intend to do so in my platform to clear my name.
I intend to take it forward, please intervene.
Regards AA Williamson
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
