ER
Elekanyani R
1 reviews | Active since Jun 2024
09 Feb 2026, 09:09
Capitec complaint
Bad customer service I don't know if it's bad to use if you have a business or what because I was selling clothes using it for people when they pay it get blocked worst part is that I also have a funeral policy with it I've been paying so now since they blocked my card I lost my money that's very bad
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
09 Feb 2026, 10:49Hello, you are through to Nomalanga,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's reply09 Feb 2026, 10:49
Official
Hello, you are through to Nomalanga,
Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank's replyOfficial
09 Feb 2026, 10:51I am sorry did you submit the documents so that the investigation can be done ?
Capitec Bank's reply09 Feb 2026, 10:51
Official
I am sorry did you submit the documents so that the investigation can be done ?
Capitec Bank's replyOfficial
09 Feb 2026, 11:10Are you still with me ?
Capitec Bank's reply09 Feb 2026, 11:10
Official
Are you still with me ?
Capitec Bank's replyOfficial
09 Feb 2026, 11:24I realize you may be busy since I haven’t heard back from you yet. I’ll wait a few more minutes for your response, but if I don’t hear from you within the next [5/10] minutes, I’ll need to close this chat. Please remember you can still reach out to us through other channels if you need assistance — we’re always here to help! 😊
Capitec Bank's reply09 Feb 2026, 11:24
Official
I realize you may be busy since I haven’t heard back from you yet. I’ll wait a few more minutes for your response, but if I don’t hear from you within the next [5/10] minutes, I’ll need to close this chat. Please remember you can still reach out to us through other channels if you need assistance — we’re always here to help! 😊