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Courtney C

1 reviews | Active since May 2026

07 May 2026, 16:45

Capitec ***** company

Capitec bank has been UNHELPFUL. They have terrible customer service team & managers are ***********. I’ve asked them several times to remove my name from falling under the debt review category & they have refused to do it even after sending them paid up letters & clearance certificates. Worst BANK in SA. They lack accountability. I am taking this to the news.

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Replies (2)
Capitec Bank
Capitec Bank's reply07 May 2026, 19:04
Official
Good day Courtney C Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply11 May 2026, 16:29
Official
Hello  Courtney 

With reference to our telephone conversation/email correspondence. I trust that you satisfied with the outcome. 

We have proceeded to close your complaint. 

Kind regards
Capitec Bank

Best regards,